Order Processing

• Reduce training costs with a simple to use, web-based Order Entry system.
• Increase the number of operators at anytime, through the web-based nature of the software. "Calls can be taken anytime, anywhere!"
• Place orders through uncomplicated "Add to Shopping Cart" functionality.
• Know the customer in an instant with clearly presented Key Performance Indicators (KPIs).
• With IVR and a completely integrated website, your customers can place their own orders, saving you time and money!
• Give your customers the ultimate sales experience by providing detailed information on the products they wish to purchase.
• Offer instalment payment plans, upsell promotions, and use vouchers and discount postage rates as sales incentives.